Terms and Conditions

Swing Envy Terms and Conditions

Last Updated: October 27, 2025

1. Agreement to Terms

By accessing or using the Swing Envy website ("the Website") or our indoor golf simulator facilities ("the Facility"), you ("User," "you") agree to be bound by these Terms and Conditions ("the Terms"). If you do not agree to all of these Terms, do not use the Website or Facility.

2. Website Use

         A. Account Registration:

• Users may be required to register an account to book and pay for services.
• You are responsible for all activity that occurs under your account and for keeping your account password secure.
• Swing Envy reserves the right to suspend or terminate your account at its sole discretion for any violation of these Terms.

          B. Prohibited Conduct:

• You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, or impair the Website or the servers on which it is hosted.
• Harassment, offensive language, or any other inappropriate behavior on the Website or at the Facility will not be tolerated.

3. Booking and Payments

      A. Reservations:

• Reservations for the golf simulators are subject to availability and can be made through the Website.
• Swing Envy may ask customers to arrive 5–10 minutes before their scheduled time to check in.
• Failure to show up for a reservation within a reasonable time (e.g., 15 minutes) may result in forfeiture of your session without a refund.

      B. Pricing and Payments:

• All prices for simulator rentals and other services are as stated on the Website and are subject to change without prior notice.
• Full payment is required at the time of booking to secure your reservation.

      C. Cancellation Policy:

• Cancellations must be made at least 4 hours in advance to receive a full refund or credit.
• Cancellations made less than 4 hours in advance or no-shows will not be refunded.
• Swing Envy reserves the right to cancel or reschedule bookings due to unforeseen circumstances, in which case a refund or credit will be offered.

4. Facility Use and Safety

     A. Assumption of Risk:
         By using the Facility, you acknowledge the inherent risks of golf simulation, including injury and

          property damage, and accept full responsibility.

     B. Safety Rules and Conduct:
        Observe safety rules, such as having only one person in the hitting area at a time and wearing 

         proper footwear. Aim all shots at the screen and refrain from swinging clubs outside designated

         areas. Food and drinks are not permitted in simulator bays.

    C. Damage to Equipment:
        Users are liable for any damage to the facility or equipment resulting from negligence, misuse, or

          not following instructions.

    D. Supervision of Minors:
        Minors under 18 must be supervised by an adult (18+) responsible for their conduct and

          compliance with all rules

5. Limitation of Liability and Indemnification

    A. Waiver of Liability:
        You release Swing Envy, its owners, employees, and agents from liability for claims arising from

          your use of the Website or Facility, to the extent permitted by law.

     B. Indemnification:
        You agree to indemnify Swing Envy and its affiliates against claims, damages, or expenses 

          arising from your use of the Website or Facility or breach of these Terms.

6. General Provisions

     A. Governing Law:
        These Terms are governed by the laws of the state where Swing Envy operates.

     B. Privacy Policy:
        Your personal information is handled according to our Privacy Policy, which you agree to by  

         using our services.

C. Changes to Terms:
      Swing Envy may change these Terms at any time, effective upon posting on the Website. Your

       continued use indicates acceptance of revised Terms.

D. Severability:
      If any part of these Terms is unenforceable, the rest remain in effect.